Having problems with an insurance company regarding an auto claim? If yes, WACTAL would like to hear from you.
There’s a reluctance to file complaints with the Wisconsin Office of the Commissioner of Insurance (OCI) for fear of retaliation. This holds true for both shops and consumers. WACTAL is offering you an opportunity for your voice to be heard.
Complaints will be accumulated and collectively submitted to OCI. WACTAL cannot resolve your specific issue, however, patterns may emerge in how certain insurance companies handle claims which will be brought to the attention of OCI.
For your convenience you may use the online complaint form below or you may mail your complaint to the WACTAL office. You may also file a complaint directly with OCI by visiting https://ociaccess.oci.wi.gov/complaints/public/
Complaints will be verified and WACTAL reserves the right to disregard complaints that may not be legitimate.